The Supplier Blacklist
Update: We have recently discovered www.SupplierBlacklist.com (SBL) which is a user generated list of bad suppliers. As of Dec 2012, we are no longer posting under-performing suppliers on the CSIC blog and encourage our readers to use SBL if they wish to expose a bad supplier or conduct due diligence.
While we hope the tools and educational resources for buyers found at the China Sourcing Information Center will help buyers have smooth and profitable relations with their suppliers in Asia, it is a sad fact that sometimes, despite the best intentions of the buyer, things go horribly wrong.
Buyers who have been harmed often desire to warn other buyers about under-performing suppliers. Unfortunately, at the moment there is no comprehensive forum which offers a comprehensive black list exposing bad suppliers and giving legit supplier the opportunity to clear their name if accused. Until such a list exists, I welcome buyers to send me their supplier complaints and I will be happy to:
a) Post them in my blog to warn other readers
b) Welcome to hear from the supplier if they have a counter argument to post
With that said, here is our latest posting:
Supplier Name/ Contact Details
Complaint made by:
Azam in Pakistan
We welcome feedback from the accused suppliers, but until we hear otherwise, in the words of the buyer below, it appears to be a scam. Azam has been referred by to an English speaking lawyer by CSIC in hopes of recovering his loses.
How the buyer and seller original met:
Google Search (no surprise there, try verified suppliers on www.GlobalSources.com next time)
Details (in words of the buyer):
I have paid an amount of 800 Dollars to a company In China Named Applesele……… With a website named applesele.com . I have paid for two Iphones 4 32gb….The company didn’t deliver and now the contact number are all turned off.
The scam is the same as others we have uncovered recently. It goes like this:
1. Buyer is attracted to a nice looking website with famous brands at great pricing.
2. Buyer contacts website and representative makes a bunch of promised and puts the buyer at ease by building trust.
3. Buyer pays in advance.
4. Seller claims there are problems clearing customs and needs more money to get the shipment moving.
5. Buyer tries to negotiate, but when Seller realized Buyer is not going to pay more money, the Seller ends all communication and goes silent. Keeping the money of course.
Most likely the products never existed in the first place.
Azam has offered 20 pages of emails and transaction records to back up the above story.