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China Sourcing, Assembly and Packaging

They Didn’t Ship My Order

I have order goods of 150$ from Sz-mingXXX Industrial Co., Ltd. (Contact person was Dana XXX) after I received quotation and chatting on msn I order 150$ electronic. I paid then through western union as they told me it will be sending next day. But still I haven’t receive anything when I try to chat on msn nobody replies & no reply through email also. Also I tried to call on phone no. provided but nobody answer. Please let me know global resources can help me in this.

I would like to introduce two blog posts you may find relevant to your situation. The first one is about how to avoid scams and the second one is about what you can do if your supplier doesn’t ship the goods.

Genuine products from China?

Supplier refuses to ship out goods after payment

BTW, you asked what Global Resources could do for you. I think you are referring to www.GlobalSources.com and I would suggest you contact them to inform them about the performance of your supplier. I know they take these issues seriously and would be glad to hear from you if you found this supplier in their database.

Let me know how things work out for you.  In the future, if you order is too small to afford to do some independent QC, then you are better off not buying on-line from China unless you can pay after receipt (which is very rare). Wish that was not the case, but it is the cold hard truth.

 

Question answered by Mike Bellamy, host of “Ask the Experts” at the China Sourcing Information Center.

Mike Bellamy is an Advisory Board Member & Featured Blogger at the not-for-profit China Sourcing Information Center (www.ChinaSourcingInfo.org). He is also the author of, “The Essential Reference Guide to China Sourcing” (chinasourcinginfo.org/book) and founder of PassageMaker Sourcing Solutions (www.PSSchina.com )

 




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