Experienced or Not. Setting Up in China. Part 5 of 5

Transcript below:

How does Fiducia’s SCM platform help its clients manage suppliers and customers to achieve better ROI?

Our platform called the OTC, Order To Cash, aim’s to facilitate the efficient handling of all processes from the moment an order is placed until payment is received.

For our clients with a certain trade volume (say a few hundred orders) and a high level of complexity in supply chain, OTC connects all trade partners in order to share information, document and workflow so that everyone has the same clarify, same single truth, about the orders and shipments and the same work is not performed by multi parties.

Our own experience with such a platform is that we were able to increase efficiency by over 50% by cutting the average time of processing one order from 8 hours to under 4 hours.

In addition to efficiency gain, the platform enables, or rather, enforces proactive communication of problems so that shipment delays and production/quality issues can be managed timely to avoid air freight, penalties and other costs.

When the administrative costs are kept low, our clients can achieve a better return on their orders.

If you’d like to know more about this topic, please visit our website.www.fiducia-china.com

Bryan Wong, Trade Services Manager, BSc, MBA

Bryan leads Fiducia’s Trade Service Department in Hong Kong, Shenzhen and Shanghai. He comes from a diverse background of operations management, business process optimisation and project management. Since joining Fiducia in 2006, Bryan has been advising clients on cost-effective supply chain solutions by leveraging the latest technologies and modern management practices. Having worked in manufacturing and buying companies, Bryan understands both demand and supply sides of the trade industry.

Bryan completed both his MBA and BSc in Travel Industry Management from the University of Hawaii. He is also a PMP (Project Management Professional), which is one of the most recognised project management certification programs worldwide.

Bryan speaks fluent English, Chinese (Cantonese & Mandarin) and is conversational in Japanese.


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