In order to answer that question, we would need to know additional information such as terms of the contract/PO, value of the machine, payment record, supplier details and such.
Please advise on the items above and I will do my best to offer some suggestions.
However, in the interest of time, the following blog posts/short videos may help you:
If the supplier tricked you or underperformed, please add them to www.SupplierBlacklist.com and expose them to the world.
Question answered by Mike Bellamy.
Advisory Board Member & Featured Blogger at the not-for-profit China Sourcing Information Center (www.ChinaSourcingInfo.org). Author of “The Essential Reference Guide to China Sourcing” and founder of PassageMaker Sourcing Solutions.