How would one be compensated for moldy, smelly, rotten dry beans, condemned by Port health authority, received in Africa from China and paid in full. The goods are not up to specs of the signed Sales Contract. The supplier is trying to pass the compensation claim to his insurers although the insurance contract is only…

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After goods have been received, is it too late do anything if the product’s quality is not acceptable? ANSWER: Unfortunately, unless you can check off the 5 items below, in most cases, especially if you order is small, the best advice is to “learn from your mistakes and do things right on your next order.…

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