Shipping Defective Products From China

Excerpts from my interview with Thomson Reuters covering the impact of the economic slowdown, rising costs & payment issues when China sourcing. Why some suppliers ship defects on purpose Let’s say you don’t have an independent quality gate in place. Here is an example of a dirty trick suppliers pull and during my almost 20…

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Can I send defective materials or wrong items back to China? What are the regulations? ANSWER: I am happy to report that we have a comprehensive answer for you at the following blog post: How does one actually return defective product back to China? http://chinasourcinginfo.org/2011/09/23/how-does-one-actually-return-defective-product-back-to-china/ I hope you find it useful. Wishing you successful China…

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How does one actually return defective product back to China?  We have a cooperative supplier, but they say even returned product (a container load) is subject to VAT and Customs duties that they cannot afford to pay for.  Is there a way to avoid these fees and have the factory repair and return the goods.…

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