Doing business in China is not easy. However, a local partner may help you navigate the Chinese business landscape easier. With a good partner you won’t have to worry about most of the headaches that come with the climate. A local partner can help you understand the law of the land, Chinese culture, especially with…

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Recently I became a victim of USB supplier called “XXXcare International Holdings Limited” based in Shenzhen. I ordered 3000 pieces of USB’s but received only 187 pieces. Now the sales representative seems offline in Skype and I am not sure how to recover the remaining goods. Please advise. Next time around, please utilize an inspection…

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We are sending this query requesting your advice and assistant to resolve the problem we are facing for products received from China with completely different specification and the wrong material. It was a total loss . The shipment was insured and the Insurance Company is not very helpful. We have the following official documents under…

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We have had a 2 deliveries (Qty 1,000) of Gel Mouse Pads from (removed) Technology (Shenzhen) Co., Limited. The last shipment was of very poor quality and unusable. After discussions via email with them we sent 400 of these back (at our expense) to (address removed) We have since been told that they cannot re-manufacture. …

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1. We purchased a container of garment rails 2. Arrived into our warehouse On unloading we undid one box which contained 8 rails and the feet were not attached and noted the rails were not to standard. It had the following problems: Not individually boxed as requested Rails faulty would not fit together Welding bad…

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I have a dispute with two companies, one in China and one in Taiwan. I would like your suggestions. I will be at the Global Sources China Sourcing Fair in Hong Kong and happy to meet with you. ANSWER: Thanks for your email. I would be happy to visit with you at the Global Sources…

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